WHITMAN COLLEGE JOB DESCRIPTION

DATE: January 1, 2011

JOB TITLE: Chief Information Officer (CIO)

FLSA DESIGNATION: Exempt

OFFICE/DEPARTMENT: Office of InformationTechnology

 

SUPERVISOR: President

 

DEPARTMENT HEAD: Chief Information Officer

 

BUDGET OFFICER: Chief Information Officer

POSITION PURPOSE

Reporting to the President and serving as a member of the President's Council, the CIO provides an essential perspective on ways in which information technology can advance the academic and administrative goals of the College. The CIO directs the staff in the office of Information Technology and has responsibility for the planning and delivery of all academic, administrative, and communication technologies at the College. The CIO works collaboratively with members of the College community to achieve a secure technology environment that is client-centric, flexible, and cost-effective.

PRINCIPAL ACCOUNTABILITIES

  1. Development of annual and long-term strategic plans through a collaborative process including seeking input from all campus constituencies to meet the institution's evolving technological objectives;
  2. Ongoing assessment of the technology needs and goals of faculty, students, staff, and other members of the College community;
  3. Identification of staffing, budgetary and other technology resource requirements and development of creative and cost-effective approaches to meet these requirements;
  4. Management of IT personnel including recruitment, training, coordination, internal communication, and performance evaluation;
  5. Review and authorization of selection, procurement, installation and management of computing, networking, and telecommunications software and hardware, including outsourced IT services.
  6. Oversight of the creation and maintenance of databases, reporting solutions, and other data management resources in support of administrative operations;
  7. Coordination of the use of technology spaces and infrastructure;
  8. Collaboration with the college technology and library committees to establish policies, standards, guidelines, and user satisfaction assessments for information technology resources;
  9. Oversight of information technology security policies and practices pertaining to the protection of confidential data, the detection and prevention of network intrusions, the physical security of IT equipment and IT security training for end users;
  10. Negotiation of IT contracts and coordination of relations with vendors, government agencies, and other external entities;
  11. Representation of the College in local, regional, and national IT organizations;
  12. Collaboration with library staff in advancing library information technology and services, including supporting existing technologies and the development and implementation of new technologies;
  13. Periodically reporting on the status of College's technological posture to Budget Officers, the Board, and the College community.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Individual must be able to explain and/or demonstrate that he/she possesses the knowledge, skills, and abilities to perform the essential functions of the job effectively and safely, with or without reasonable accommodation.

  1. Clear vision of the role of technology in higher education;
  2. Understanding of the value of an undergraduate residential liberal arts education;
  3. Deep understanding of technology trends, applications, current developments and new directions;
  4. Ability to develop and promote collaboration around a shared vision for the use of information technology at the College;
  5. Ability to develop and successfully execute short-term, long-term, and strategic IT plans;
  6. Client-centric orientation and exceptional oral and written communication skills;
  7. Effective management of operational, capital and other financial resources.
  8. Ability to develop and manage vendor agreements with IT service providers;
  9. Effective management of IT staff;
  10. Outstanding judgment, keen understanding of the motivations and needs of others, and an ability to balance self-reliance with team dynamics;
  11. Ability to analyze and resolve complex issues, both logical and interpersonal.

MINIMUM REQUIREMENTS

  1. Undergraduate degree in information technology or related field; advance degree preferred;
  2. IT service experience, preferably in a college environment, with progressively more responsible administration of technology services;
  3. Significant senior-level management of all or part of a technology organization in higher education preferred.
  4. Satisfactory clearance of a background check required.