The Assistant Director, Multimedia Development & Services is responsible for supporting and providing multimedia technologies to the campus. In addition, this person supports Division II faculty in Harper Joy Theater, Hunter, Hall of Music, and Center for Visual Arts. This position reports to the Chief Information Officer and collaborates and coordinates with other IT members to provide an information technology environment that is consistent with the goals of Whitman College and meets the needs of faculty, staff, and students.

PRINCIPAL JOB RESPONSIBILITIES/DUTIES	Estimate % of Time	Critical Level (low 1-5 high)
Manages the day-to-day operation of the Multimedia Development Lab and Greg Hickman Digital Lab. This includes training and supervision of student lab assistants.	30%	5
Responsible for providing desktop and application support for the Division II faculty located in Harper Joy Theater, Hunter Conservatory, Hall of Music, and Center for Visual Arts. This includes consultation, troubleshooting, research and exploration for specialized applications.	20%	5
Oversees the operation of Instructional Multimedia Services (IMS). This includes supervision of staff in IMS.	15%	5
Provides assistance to the academic community on the use of multimedia software and equipment, including but not limited to video editing, audio editing, and graphic production and editing resources, and serves as a resource for identifying and solving hardware and software problems relating to the instructional use of multimedia.	15%	4
As a member of the Academic Technology Consulting Group, participates in the planning, coordinating, designing, scheduling and conducting of technology-related seminars and workshops for students, faculty, and staff. the planning, coordinating, designing and implementation of institutional development projects. the preparation and dissemination of information (e.g. documentation, handouts, newsletter) regarding multimedia resources and WCTS services.	10%	4
Maintains professional contacts with other colleges, associations, organizations and vendors concerning instructional uses of multimedia technology.	5%	3
Performs other essential duties and implementation of projects as assigned.	5%	3

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Individuals must posses knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and to possess the necessary physical requirements with or without the aid of mechanical devises, to safely perform the essential functions of the job.

1. Demonstrated knowledge and experience in:
   1. operation of multimedia production equipment and other peripheral devices.
   2. the installation of multimedia microcomputer applications in a networked environment.
   3. the use of various multimedia application software
   4. support of current Macintosh operating systems
   5. the effective use of the Internet
   6. Web page construction
   7. consulting with users on various software, hardware, and network problems.
   8. consulting with users on and diagnosing problems in multimedia applications
   9. effectively teaching and tutoring individuals and groups
2. Strong service orientation.
3. Strong interpersonal and communication skills and ability to establish and maintain cooperative and harmonious working relationships with a variety of campus constituencies.
4. A proven ability to make technical issues understandable and an ability to match technical opportunities to college goals.
5. Preferred skills include experience in multimedia production in higher education environment and experience in supervisory role.

1. A bachelor's degree in information technology, or other relevant field. Advanced degree preferred.
2. A minimum two years experience in multimedia user support in a networked computing environment.
3. Satisfactory clearance of background check required.