The Hardware Technician provides assistance for the installation,
maintenance and repair of all college owned technology equipment. As a member
of Whitman College Technology Services (WCTS), this position collaborates with
other members of WCTS to provide an information technology environment that
is consistent with the goals of Whitman College and meets the
needs of faculty, staff, and students.
- Maintain and repair
technology-related equipment on campus. Technology
involved include, but are not limited to: server hardware,
networked printers, computer desktops/laptops and Macintosh computers.
- Setup equipment. The
work may include installation of operating system, security software,
device drivers, network software, installing cabling and connectors,
configuring settings, and security devices.
- Maintain records of repair, placement and maintenance of equipment.
- Participate in the
assisting and training of faculty and staff in the use of technology.
- Perform service calls
for technology-related problems on campus.
- Perform other
essential duties and implementation of projects as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Individuals must be able to explain and/or demonstrate that they posses
the knowledge, skills, and abilities to perform the essential functions of the
job, with or without reasonable accommodation, using some other combination
of skills and abilities and to possess the necessary physical requirements
with or without the aid of mechanical devises, to safely perform the
essential functions of the job.
- An ability to operate
personal computers, and demonstrate proficiency with Internet resources,
and networked environments.
- An ability to learn
new technologies and assimilate new information quickly.
- Demonstrated knowledge and experience in:
techniques and ability to read and interpret service manuals.
- Detailed knowledge of computer operating systems..
- The use of a variety
of power and hand tools, cleaners and test equipment related to the
maintenance and repair of computer and network equipment.
- Strong service orientation.
- Strong interpersonal
and communication skills and ability to establish and maintain
cooperative and harmonious working relationship with a variety of campus
- An ability to match technical opportunities to college goals.
- An ability to perform manual labor, including heavy lifting (50 lbs)
- Preferred skills include ability to maintain records and inventories
in a technical office and experience beyond the minimum requirement.
- High school graduate
or equivalent. Two year college and/or technical school degree with
emphasis in electronics repair is preferred.
- Minimum one years skilled experience in the maintenance, repair,
and operation of technology-related equipment is preferred.
- Satisfactory clearance
of background check required.