WhAIS Help Page

If you are running into difficulties, there are things you can try before contacting WCTS.

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If you are working with a screen (whether it be inquiry or data entry),

• try Field Help
  1. Click on the field with which you are having a problem
  2. Press F1 or from the Help menu, select Field Help
• try Process Help
  1. Make sure you are on the screen that's giving you problems
  2. Press SHIFT/F1 or from the Help menu, select Process Help

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You can also find out how another institution resolved the issue by posting a message on the info-datatel mailing list. To post, you must first subscribe to the InfoDatatel.

• To subscribe to info-datatel, send mail to majordomo@datatel.com with no subject line. The text of the message is to read either
  subscribe info-datatel (for individual messages)
  or
  subscribe info-datatel-digest (for a daily digest)
• To post a message to info-datatel, send mail to info-datatel@datatel.com. The subject line must start with one or more of the short abbreviations or codes listed in the Frequently Asked Questions (FAQ) for the list. This will enable other readers to scan for issues of interest to them and will expedite the process.

If you want to see if your "issue" has already been discussed, you can search the archive index for info-datatel.

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Contacting WCTS.

If the problem is URGENT, please contact Mike Quiner (x4975), Barbara Barlow (x4977), Ken Paine (x4973), or Rich Hinz on the phone.